M.S. in Service Leadership and Innovation


RIT Croatia offers you the opportunity to earn a Master of Science degree in Service Leadership and Innovation in Zagreb, from a leading U.S. university, Rochester Institute of Technology

earn a master of science in leadership degree
Success in today's global economy requires organizations to have visionary leadership, a 360-degree view of customers, and the ability to formulate and execute strategic initiatives. Service Leadership & Innovation is a one-of-a-kind graduate program that prepares professionals to transform their organizations by using innovation to drive measurable outcomes. Our graduates anticipate the future and see opportunities to position their organizations—and themselves—to reach new levels of success in a constantly changing world.

The brochure with detailed information can be downloaded HERE

Program Overview

The curriculum and the study plan are aligned with the standards of education at RIT. Classes are in English and combine both both online and in-classroom sessions. The program is designed for a broad array of professionals who aim to acquire advanced knowledge and skills in leadership.

During their studies, students gain an in-depth knowledge of different aspects of management, such as organizational structures, organizational leadership, data mining, project management and innovation. Program schedule, course descriptions and learning outcomes are available HERE.

Transformation Through Leadership

The program allows those who work in any industry to transform their organization through novel ways of thinking, problem-solving and projecting the future. The program's unique focus enables students to:

  • Develop strategic leadership attributes to advance innovation and growth
  • Promote the creation of innovation in self and those they lead
  • Map, measure and analyze data
  • Design customer centric systems  
Professors have a rich international teaching experience and come from come from RIT's Saunders College of Business in Rochester, New York, USA. Proficient knowledge of English is required. Upon completion of their studies, students obtain an internationally recognized American degree – a Master of Science in Service Leadership and Innovation – awarded by Rochester Institute of Technology. Its reputation as one of the world’s top universities has been acknowledged by many leading college guides, industry, and internationally respected publications. Read more about RIT's rankings HERE.

Master's Degree Specifics

  • 21 months
  • 11 courses
  • Major research project/thesis
  • Blended curriculum (onsite and online)
    • Onsite classes take place in the afternoon hours (5PM) – adjusted to working professionals
  • 45 hours instruction/course
  • 33 credit hours earned towards the degree
  • Diploma – Master of Science in Service Leadership and Innovation

Admission Requirements

To be considered for admission to the MS program in Service Leadership and Innovation, candidates must fulfill the following requirements:
  • complete a graduate application at  MS APPLICATION FORM
  • hold a bachelor degree (or equivalent 4 year degree) from an accredited institution
  • have an undergraduate GPA of 3.0 (i.e. 4.0 according to the Croatian grade scale) or above, or evidence of relevant professional performance
  • submit official transcripts (in English) of all previously completed undergraduate and graduate course work
  • submit two professional recommendations
  • submit CV - Education & Employment
  • submit Personal Statement
  • International applicants whose native language is not English must submit scores from the TOEFL, IELTS, or take the Michigan Test of English Proficiency at our campuses free of charge. The English language test score requirement is waived for native speakers of English or for those submitting transcripts from degrees earned at American institutions.

What is a Master's Degree?

A master's degree is an academically advanced, discipline specific, research based degree program that is granted to individuals who have undergone study demonstrating a high level of mastery of a specific field of study or area of professional practice.

For additional information about MS program please contact our Graduate Admissions Office: T. + 385 (0)1 643 9100 - M. +385 (0)99 731 3647 - E-mail: ms@croatia.rit.edu.

Undergraduate programs
Master of Science
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