A lecture organized especially for RIT Croatia hospitality industry partners was held by Mr. Karthik Namasivayam on Monday, May 21st, at RIT Croatia Dubrovnik campus. Around 20 industry partners and Alumni attended Mr. Namasivayam’s lecture on the topic "Technology and Future of Hospitality”.
Taking reference to the Fourth Industrial Revolution, the presentation covered the latest trends in technology and its application to the hospitality industry. The lecture included Artificial Intelligence, Internet of Things, Sensors and Data Analytics, Robotics and Intelligent Automation, 3 D Printing, Platform technologies, Liquid Workforce and their potential impacts on Customer Experience. Based on this, Mr. Namasivayam discussed trends and potential directions for the evolution of the hospitality industry especially with reference to the customer experience.
About the guest lecturer:
Karthik Namasivayam, Ph.D. is Chair of the HTM Department at Rochester Institute of Technology. He has over 30 years of experience straddling industry and academia in consulting and organizational design. He has lived and worked on three continents as Operations Manager, Project Consultant, Entrepreneur, Educator, and Education Administrator. Previously he served as the Associate Dean of Undergraduate Programs at Ecole Hoteliere de Lausanne, Switzerland. Dr. Namasivayam is a member of the International Council on Hotel, Restaurant and Institutional Education and Academy of Management. His current interests include the intersection of technology and hospitality, technology driven organizational design and strategy, and hospitality pedagogy. He welcomes conversations about technology and its strategic impact on organizations of the future.
With the start of the new academic year higher education institutions are facing unique challenges that stand to swiftly, thoroughly, and permanently reshape them. When academic year starts with key messages focused around safety of students and faculty, it is clear even to a common observer that students and faculty alike are embarking on a journey like none before.
Quality and excellence have always been embedded in RIT Croatia's DNA. As a global campus of RIT, we are committed to deliver exceptional studying and learning experiences for our students, we well as working experience for our employees.
RIT named by Princeton Review as among nation’s best universities for value and career outcomes for students
In addition to RIT Croatia Freshmen Orientation that took place last week, School of Information from RIT's Golisano College of Computing and Information Sciences held an online Global Orientation for its Web and Mobile Computing students in Dubrovnik and Zagreb, Croatia, and Dubai, UAE on Monday, August 31.