On November 9th,
students enrolled in Assessing and Improving Service Quality course, taught by
prof. Milena Kužnin at the Dubrovnik campus, participated in a Speed Networking Exercise that aimed for achieving one of the 8 behaviors of quality
professionals – how to be a quality motivator! Quality professionals at all
levels display leadership behaviors – from advocating why quality is important
to using fact-based thinking to help businesses balance conflicting objectives
and targets. This year, the students celebrated
everyday leaders who exhibit the values of the quality profession – clarity of
purpose, a focus on stakeholders, a commitment to do things properly and to
objectively evaluate outcomes, along with a passion for continuous improvement.
#everydayleadership17