As announced earlier, RIT Croatia’s Alumna, Ms. Ana Brant held a guest lecture in front of the full classroom of interested students at our Dubrovnik campus yesterday, October 18.
Ana, who is currently holding the position of Director of Global Guest Experience & Innovation for the Dorchester Collection, spoke very passionately on the topic of "Designing, Curating and Crafting Ultra-luxury Experiences” in the hospitality industry, where she explained her model of seven building blocks of luxury: infrastructure, anticipation, transformation, theatre, recognition, thoughtfulness and discovery. According to Ana’s belief, the importance of service quality, the concept that is taught at RIT Croatia as well, is the key to achieving success. "Service without context is commodity” as Ana explained. She also defined the current decade as the "experience design phase”, whereas the future will be even more "super user-centric”.
After sharing her rich professional experience, as the final message to our students, Ana emphasized the importance of focusing on the one thing they are passionate and good at and developing in that particular area in order to achieve excellence.
Ana holds a BS degree in Hotel and Resort Management from RIT Croatia and an MS degree in Service leadership and Innovation from RIT, NY. Her innovation in customer experience led to articles in the Harvard Business Review and speaking engagements at many prominent schools like Harvard University, École Hôtelière de Lausanne and many others. Under her leadership and with her 10+ years’ luxury brand experience and leadership, the Dorchester Collection guest experience index increased by 22% worldwide. Ana also published articles in the Harvard Business Review and was invited as a guest speaker at Harvard University, SciencesPo, École Hôtelière de Lausanne, The Malcolm Baldrige Awards & the Cornell Hospitality Research Summit.
Senior capstone project is the crown of education at RIT Croatia for graduating students of the Hospitality and Tourism Management program. Senior year students choose topics based on their own interests, which gives them the opportunity to tackle anything they find interesting and worth exploring. Creating a successful senior capstone project is a complex process which requires a lot of maturing along the way, a lot of problem solving, researching and, above all, a good and firm connection with the faculty member mentoring the whole process.
Eta Sigma Delta (ESD), an honorary society for students of the Hospitality and Tourism Management program at RIT Croatia's Dubrovnik campus, held its induction ceremony to welcome 10 new members on Thursday, April 29 at the Hotel Hilton Imperial.
After an exciting weekend in Dubrovnik, filled with interactive workshops and final presentations done by all finalists, we are happy to announce the winners of the Hospitality Star Search Contest 2022!
As part of RIT Croatia’s celebration of its 25th anniversary, the college organized a creativity competition for its students. Students were invited to produce a video, an image, or a text on the topic of celebrating 25 years of RIT Croatia.