In the series of hospitality related guest speakers at our Dubrovnik campus, we will have the pleasure to host our RIT Croatia Alum, Ms. Ana Brant, Director, Global Guest Experience & Innovation at Dorchester Collection, USA!
When: Wednesday, October 18th at 16:00 in Room 21.
Lecture topic: Customer data collection and humanized data - Ana will talk about the following: how to listen to your customers, channels of listening, what to do with insights you receive, artificial intelligence tool, social media listening strategies, evolution of customer centric organization, and from TQM to Experience Design.
Ana holds a BS degree from RIT Croatia and an MS degree from RIT, NY. Her innovation in customer experience led to articles in the Harvard Business Review and speaking engagements at many prominent schools like Harvard University, École Hôtelière de Lausanne and many others. Under her leadership and with her 10+ years’ luxury brand experience and leadership, the Dorchester Collection guest experience index increased by 22% worldwide.
Ana lives in LA, USA and will be visiting our campus- so do
not miss the opportunity to meet her. If you are interested in attending,
please sign up at the reception by Tuesday, October 17th, 2017 as the number of
available seats is limited to 15 students.
Senior capstone project is the crown of education at RIT Croatia for graduating students of the Hospitality and Tourism Management program. Senior year students choose topics based on their own interests, which gives them the opportunity to tackle anything they find interesting and worth exploring. Creating a successful senior capstone project is a complex process which requires a lot of maturing along the way, a lot of problem solving, researching and, above all, a good and firm connection with the faculty member mentoring the whole process.
Eta Sigma Delta (ESD), an honorary society for students of the Hospitality and Tourism Management program at RIT Croatia's Dubrovnik campus, held its induction ceremony to welcome 10 new members on Thursday, April 29 at the Hotel Hilton Imperial.
After an exciting weekend in Dubrovnik, filled with interactive workshops and final presentations done by all finalists, we are happy to announce the winners of the Hospitality Star Search Contest 2022!
As part of RIT Croatia’s celebration of its 25th anniversary, the college organized a creativity competition for its students. Students were invited to produce a video, an image, or a text on the topic of celebrating 25 years of RIT Croatia.