It is our pleasure to announce the 1st guest lecture of the academic year 2017/2018, and there is no better way than to start off another successful year with hosting one of our Alumni!
Who: Mrs. Ana Brant, Director, Global Guest Experience &Innovation at Dorchester Collection, USA.
When: Friday, September 8th at 1pm (Room 6, Zagreb campus).
Ana holds a BS degree from RIT Croatia and an MS degree from RIT, NY. Her innovation in customer experience led to articles in the Harvard Business Review and speaking engagements at many prominent schools like Harvard University, École Hôtelière de Lausanne and many others.
Under her leadership and with her 10+ years’ luxury brand experience and leadership, the Dorchester Collection guest experience index increased by 22% worldwide.
Lecture topic: Ana will talk about the following: how to listen to your customers, channels of listening, what to do with insights you receive, artificial intelligence tool, social media listening strategies, evolution of customer centric organization, and from TQM to Experience Design.
Ana lives in LA, USA and will be visiting our campus- so do not miss the oportunity to meet her J. If you are interested in attending, please sign up at the reception by Thursday, September 7th, 2017 as the number of availabe seats are limited.
Quality and excellence have always been embedded in RIT Croatia's DNA. As a global campus of RIT, we are committed to deliver exceptional studying and learning experiences for our students, we well as working experience for our employees.
RIT named by Princeton Review as among nation’s best universities for value and career outcomes for students
In addition to RIT Croatia Freshmen Orientation that took place last week, School of Information from RIT's Golisano College of Computing and Information Sciences held an online Global Orientation for its Web and Mobile Computing students in Dubrovnik and Zagreb, Croatia, and Dubai, UAE on Monday, August 31.
Another academic year has started and though we are happy to see our students start and continue to achieve success in their academic lives, a lot of things have changed in just one year. The COVID-19 pandemic has affected everyone's lives globally and made us adapt to what some call the „new normal“.