On Monday, May 5th, at 8:00 AM, Dr. Jim Dillahunty held the lecture at ACMT about the Art and Science of Developing Leaders. According to Dr. Dillahunty "Leadership and Success at living are intertwined elements of human potential. As we seek to improve our leadership skills, we can also advance our life skills. Unfortunately, our concepts of "how to improve" are based on a false assumption: That our life skills, and our skills as leaders, can be acquired by copying the behaviors of the most successful among us. Our ability to succeed in all our life's roles is in fact based on 5 learnable skills (paradigms) that are the building blocks of success."

There are 5 paradigms that are needed to develop our potential and they are: Social Capital (social relationships and communication); Buoyancy (our ability to recover from failure); Kaizen (continuous upgrade of the process); Facts and Values (analytical thinking and thoughtful values); Engagement (actually means to do something). "These skill sets are learnable, and when engaged, act as the guidance systems that enable us to achieve our highest potential", concluded Dr. Dillahunty.

Dr. Jim Dillahunty has 30 years of experience as a highly successful CEO, Entrepreneur, Sales & Customer Service Trainer, and Public Speaker. Dr. Dillahunty brings his front-line experience in Customer Service and Leadership Development together with his academic esearch and storytelling to delight and inform audiences around the world through, Keynotes, Workshops, Teleconferences, Podcasts, and Consulting. This unique combination of experience and academic rigor makes Dr. Dillahunty uniquely qualified to bridge the gap between “Knowing and Doing”. Dr. Jim Dillahunty also publishe several books; Blueprints for Success, Success is a State of Mind, Roadmaps to Success, The Art and Science of developing Leaders and The Art of Science of Customer Service. (Dillahunty, 2007)

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